The UK's bathroom spares specialist is on your doorstep
Bathroom spares, and nothing else. A range of 80,000 parts across 200 brands, a technical team who identify parts for a living, and a counter you can walk into, a mile off the A10.
If it is a bathroom spare, finding it is our job. That has been the whole business since 1993, and the counter is a mile off the A10 in Hoddesdon.
We are not a plumbers merchant
A merchant will sell you a new valve. We will sell you the cartridge that fixes the old one. Spares are not a corner of our business, they are the entire business, and have been since 1993.
A merchant counter
- Whole taps, showers and valves
- Current, fast-moving lines
- Replace the unit when a part fails
- Older ranges dropped years ago
- Spares as a sideline
Our counter
- Bathroom spares and replacement parts only
- Discontinued and obsolete ranges
- Repair the unit, keep the job smaller
- 200 brands, one specialism
- The awkward parts nobody else keeps
There is a technical team behind the counter
Identifying parts is what our team does all day, every day. Unbranded cartridges, cistern mechanisms with no markings, a shower valve from a range that stopped production fifteen years ago. Bring it in, or send a photo, and someone who has seen it before will tell you what it is.
No part number, no packaging, no problem. Bring the old one in.
The Trade Parts Line
A free part identification service for local plumbers. Send a photo from the job and our technical team will tell you what the part is, whether it is here, and put it aside for you to collect.
- Send a photo of the partWhatever you have. Taken on the job, on your phone. No part number needed.
- We identify itIncluding unbranded parts and ranges that went out of production years ago.
- We check the shelfYou find out what is here now, and what we can get in, before you drive anywhere.
- Collect itPut aside at the counter under your name, or sent out to you. Your call.
Register for the line
Free to use, trade only. Takes about twenty seconds. We will be in touch with the number and get you set up.
We use your details to run the Trade Parts Line. No marketing spam.
Thanks, we have got your details
One of the team will be in touch shortly with the number and get you set up.
If it is urgent, call the counter on 020 3940 9330.
Spares for the whole bathroom
Our range runs to 80,000 parts across 200 brands, current ranges and long-discontinued ones alike. The counter carries what plumbers reach for most, and anything else we can get in for collection.
Taps
- Tap cartridges
- Tap valves
- Handles and levers
- Aerators
- Seals and washers
Showers
- Shower cartridges
- Shower hoses
- Shower heads
- Diverters
- Electric shower spares
Toilets and cisterns
- Flush valves
- Fill valves
- Buttons and flush plates
- Flush levers
- Toilet seats
- Cistern spares
Enclosures and wastes
- Shower door seals
- Shower door rollers
- Shower wastes
- Basin and bath wastes
- Bath and basin seals
Not sure what it is called? That is the normal way people arrive here. Send a photo and we will work it out, then tell you whether it is on the shelf before you set off.
Find the counter
Walk in, no appointment, no trade account needed. Free parking directly in front of the unit, with no time limit.
Sat nav address
Unit 2 Haslemere Industrial Estate
Charlton Mead Lane
Hoddesdon
EN11 0DJ
Counter hours
Call the counter
- By car. From the A10 take the A1170 into Hoddesdon, follow Essex Road through the business park, then turn onto Charlton Mead Lane.
- Look for. The Venezia Marketing and Distribution sign at the estate entrance. The counter is at the front of Unit 2.
- By train. Rye House station is about a mile away, on the Lea Valley line.
Plumbers, heating engineers and maintenance teams come to us from Broxbourne, Cheshunt, Ware, Hertford, Waltham Abbey, Harlow, Bishops Stortford, Enfield, Potters Bar, Welwyn Garden City, Stevenage, Edmonton, Walthamstow and across North London.
Save yourself the wasted trip
Register for the Trade Parts Line, send us a photo of the part, and know exactly what you are driving over for.
Free part identification, for local plumbers
Send a photo of the part from the job. Our technical team in Hoddesdon works out what it is, checks whether it is here, and puts it aside under your name. No charge, no account needed.
- Free identification from a photo, no part number needed
- Discontinued and obsolete ranges included
- We check the shelf before you travel
- Priority on hard-to-find parts
- Put aside for collection, or sent out to you
Are you a plumber or in the trade?
The Trade Parts Line is for trade only. You are still very welcome at the counter though, and the team will identify a part for you in person.
Run from our counter in Hoddesdon, a mile off the A10.
Register for the line
About twenty seconds. We will be in touch with the number and get you set up.
We use your details to run the Trade Parts Line. No marketing spam.
Thanks, we have got your details
One of the team will be in touch shortly with the number and get you set up.
If it is urgent, call the counter on 020 3940 9330.