You’d be amazed how often we hear this:
“My toilet is about 20 years old – the seat’s cracked and I’ve been told to just replace the whole thing. Is there any chance I can still get parts?”
Spoiler alert: Yes, you can.
In fact, helping customers track down parts for discontinued toilets is one of our favourite challenges here at Bathroom Spare Parts.
So if you’ve been told “that model’s no longer made” or “you won’t find parts for that anywhere,” don’t panic — here’s how you can actually find what you need, save money, and keep your old loo going strong.
🧠 Why So Many Toilets Are Discontinued
Bathroom brands love to re-invent their product lines. Every few years, they update ranges with new shapes, colours, or tech. This means:
Your toilet might still work perfectly…
…but the seat, cistern lid or flush valve? No longer in production.
Some popular toilet models were only made for 3–5 years before being replaced, and even big names like Roca, Laufen, Twyford, Villeroy & Boch, and Ideal Standard quietly stop producing parts over time.
That doesn’t mean you’re out of options.
🕵️♂️ Step 1: Identify the Toilet Model (Even If It’s Old)
To find replacement parts, we first need to know what model we’re dealing with.
✅ Where to Look:
Inside the cistern lid – many older toilets have a printed or embossed code
Stamped inside the cistern tank – usually at the back wall
On the toilet bowl (pan) – look behind the seat or at the base
Installation paperwork or invoices – if you're lucky to still have them
Still not sure? Take a few clear photos and email them to us. We’ve helped identify toilets installed in the early 1990s, purely from photos and a few clever measurements.
📧 sales@bathroomspareparts.co.uk
🛠️ Step 2: Decide What Part You Actually Need
Not all toilet issues require a full replacement. Here’s what we can often supply — even for old or discontinued toilets:
🔩 Commonly Replaced Parts:
Toilet seat (genuine or compatible)
Dual flush mechanisms
Concealed cistern access buttons
Syphons or flapper valves (in older UK models)
We’ve even matched seat buffer kits and rare flush handles from 30+ year old stock. If there’s a chance, we’ll find it.
🔄 Step 3: Genuine vs Compatible Parts
When the original part is no longer available, we look at two things:
Can we source it from archived or reconditioned stock?
Can we match it with a compatible alternative that fits and functions perfectly?
For example:
A discontinued Roca seat might have a compatible replacement made by a third-party manufacturer — same size, same fixing points.
A Villeroy & Boch cistern lid may no longer be in production, but we might have reclaimed stock from an unused unit or cancelled commercial project.
Our team works with over 50 suppliers, including many who specialise in manufacturing high-quality compatible spares.
♻️ Step 4: Why It’s Better to Replace Parts, Not the Whole Toilet
Most plumbers will default to “just swap it for a new one.” But here’s what that usually means:
Paying hundreds for a new suite
Extra labour costs for uninstalling & plumbing
Matching tile and flooring issues
Needless waste heading to landfill
Fixing just the part? Saves time, money, and the planet. And it keeps your bathroom looking as it should — no awkward mix-and-match.
One of our customers had a 1996 Twyford suite that matched their tiles perfectly. Instead of ripping it out, they replaced the flush valve and lid with our help — total cost: under £70.
📬 Real Help When You Need It
We’re not a faceless mega-retailer. When you contact us, you get real people who know their stuff — and genuinely want to help you fix your bathroom.
Here’s how we help:
You send a photo and measurements
We identify the model (even without codes)
We offer you all available options: genuine, compatible, reclaimed
You choose — and we send it, usually next day
Simple. Personal. Effective.
🙋♀️ FAQ – Discontinued Toilet Spare Parts
What if I can’t find any identifying marks on my toilet?
Send us photos from above and side-on, with a tape measure for scale. We've identified toilets from shape and hinge layout alone.
Can I return a part if it doesn't fit?
Absolutely. We offer no-fuss returns and exchanges — we know how frustrating it can be.
Do you stock reclaimed parts?
Yes — we have access to a limited range of reclaimed, discontinued, or warehouse-clearance items that are no longer in production.
Do compatible parts affect the performance?
Not if you buy from a trusted source. We only recommend compatible parts that meet the same standard as the originals.
✅ Final Word: Don’t Let a Broken Part Cost You a Whole Toilet
Your toilet might be discontinued. The manufacturer might not stock the part. But that doesn’t mean it can’t be fixed.
At Bathroom Spare Parts, we’ve made it our mission to help people repair rather than replace — saving them money and reducing waste in the process.
So if you’re stuck, send us a photo. If the part exists (or can be matched), we’ll find it.
📧 sales@bathroomspareparts.co.uk
📞 020 3940 9330
🔍 Or browse online: www.bathroomspareparts.co.uk