Duravit Spare Parts
Official UK Supply Partner
Duravit
SPARE PARTS.
SPARE PARTS.
Browse Duravit spare parts including bathroom fixtures and ceramics. Unsure what you need? Use our Duravit Identification Service by emailing a photo and we can help you find the right component.
Technical Support Portal
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Duravit Spare Parts
Duravit Identification Service
If you cannot find a model code or part number, do not guess. Email us clear photos and we will help identify the correct Duravit spare part for your tap, shower, toilet or cistern. This reduces incorrect orders and helps you get the correct cartridge, flush valve, inlet valve, seal, thermostatic cartridge or service kit first time.
Send photos. We identify. You order with confidence.
Prefer a quick start? Email now
What to send
1
One photo of the full item (tap, shower, cistern, flush plate)
2
Close up photos of any markings or codes
3
Photo of the removed cartridge, valve or internal component from multiple angles
4
Basic measurements in mm (diameter, length, fixing centres if relevant)
5
Short note describing the issue (dripping, running, weak flush, temperature swings)
How it works
Step 1: Email photos and measurements
Step 2: We identify the closest match
Step 3: You order the correct spare part
Step 2: We identify the closest match
Step 3: You order the correct spare part
Tip: Include a ruler in one photo so we can judge size accurately.
Selected for Compatibility
Many parts have multiple versions that look similar. Photos plus measurements help us guide you to a compatible spare without guesswork.
Model Identification Guide
Duravit model codes and markings are often located on the inside of cistern lids, on valve bodies, on flush plate housings, or on cartridge assemblies. Use the guide below to identify where to look before ordering.
| Infrastructure | Point of ID | Output |
|---|---|---|
| WC Cisterns | Underside of ceramic lid, inside back wall, or moulded stamp | Model reference or part marking |
| Flush Valves | Valve body markings, tower layout, seal shape | Flush valve type match |
| Taps | Cartridge diameter, length, spindle style, base profile | Cartridge compatibility |
| Showers | Thermostatic cartridge shape, spindle, seal layout | Thermostatic cartridge match |
Common Spare Parts
The most frequently requested Duravit spares include cartridges, flush valve components, inlet valves, seal packs and service kits. If you are unsure which version you need, use the Identification Service above.
Common Faults and Fixes
Tap dripping
Usually caused by a worn cartridge or seals. Identify by diameter, length and spindle profile for a compatible match.
Cistern running
Commonly linked to a flush valve seal, diaphragm, or incorrect float level. A photo of the internals helps confirm the right component.
Weak or incomplete flush
Often caused by a worn flush seal, sticking mechanism, or incorrect water level. Clear photos of the valve and button or flush plate help.
Slow filling cistern
Usually linked to the inlet valve, diaphragm, or debris in the fill path. A close up of the fill valve helps identify a compatible replacement.
Shower temperature swings
Often caused by a worn thermostatic cartridge or seal pack. Identification is best done using a removed cartridge photo plus measurements.
Stiff controls or slipping handle
Can be caused by wear on the cartridge spindle, internal seals, or limescale. Photos of the removed component help confirm the correct service kit.
Technical Support FAQ
How do I identify my Duravit cistern model?+
Check the underside of the lid and the inside back wall for markings. If nothing is visible, email clear photos of the cistern internals and any valve components.
My Duravit toilet keeps running, what part is usually needed?+
Running is commonly caused by a worn flush valve seal, diaphragm, or a fill valve issue. Photos of the valve assembly help confirm the correct compatible spare.
What photos should I send for the Duravit Identification Service?+
Send a full product photo, close ups of markings, photos of the removed cartridge or valve, plus measurements in mm. Including a ruler in one photo helps with scale.
How do I identify a flush valve or inlet valve type?+
Look for moulded markings on the body and note the overall shape and tower layout. A clear photo of the valve installed in the cistern is often enough to identify the type.
My Duravit tap is dripping, what do I need to measure?+
Measure the cartridge diameter and length, and photograph the spindle and base profile. These details help match a compatible cartridge and seal set.
What if my part has no code or markings?+
That is common. Shape, dimensions, fixing points and photos of the removed component are usually enough to identify a compatible spare part.
Can you help if I only have a photo of the front of the toilet, tap or shower?+
Yes, but identification is faster with internal photos. If possible, include a photo of the cistern internals, removed cartridge, or valve assembly along with measurements.