Home / Manufacturers / Crosswater Spare Parts

Crosswater Spare Parts

Official UK Supply Partner

CROSSWATER
SPARE PARTS.

Browse Crosswater spare parts for taps, showers, and bathroom accessories, available for various models and fittings. Not sure what you need? Use our Crosswater Identification Service by emailing a photo and we will help you match the correct part.

Technical Support Portal

Not sure? Email us a photo

Identify your part Browse Crosswater spares Model ID guide FAQ

★ Trusted UK stockist

★ 5 star Trustpilot rated

✓ Compatible spares supply

✓ Technical help by email

✓ Identify by photo

✓ UK-based support

Crosswater Spare Parts

Crosswater Identification Service

If you cannot find a model code or part number, do not guess. Email us clear photos and we will help identify the correct Crosswater spare part for your tap, shower, or accessory. This reduces incorrect orders and helps you get the appropriate part first time.

Send photos. We identify. You order with confidence.

Prefer a quick start? Email now

What to send

One photo of the full item (tap, shower, accessory)

Close up photos of any markings or codes

Photo of the removed cartridge or valve from multiple angles

Basic measurements in mm (width, length, spline count if possible)

Short note describing the issue (dripping, running, temperature swings)

How it works

Step 1: Email photos and measurements
Step 2: We identify the closest match
Step 3: You order the correct spare part

Email identification team

Tip: Include a ruler in one photo so we can judge size accurately.

Model Identification Guide

Crosswater model codes and markings are often located on the inside of tap bodies, shower valves, and accessory fittings. Use the guide below to identify where to look before ordering.

Infrastructure	Point of ID	Output
Taps	Inside spout body, behind handle, under base plate	Model number
Showers	Valve body (internal), behind escutcheon, on cartridge	Cartridge code
Accessories	Mounting brackets, joining seams, underside of fittings	Marking reference
Cartridges	Length, diameter, spline count, identifying marks	Part number

Common Spare Parts

The most frequently requested Crosswater spares include ceramic disc cartridges, thermostatic cartridges, shower valves, and mounting kits. If you are unsure which version you need, use the Identification Service above.

• Ceramic discs and cartridges: Common replacements for dripping taps and poor shut off.

• Thermostatic cartridges: Used for showers with temperature swings or control issues.

• Valve kits and spares: Essential for complete shower or tap renewal.

• Accessory mounts and seals: Commonly needed for securing bathroom accessories.

Common Faults and Fixes

Tap dripping

Usually caused by a worn ceramic disc cartridge or seals. Identify the cartridge by dimensions and spline count to ensure a correct match.

Temperature instability

Often linked to a failing thermostatic cartridge. Photos of the cartridge and any markings help confirm the correct replacement.

Shower flow reduction

A blocked valve or worn seals are typical causes. Ensure clear water channels and replace seals as needed.

Weak water pressure

Occasionally due to mixed valve installation or blockage. We suggest checking components for clarity and correct assembly.

Accessory loosening

Loose mounts and seals can often be tightened with a wrench. Accessories should be checked for secure fittings.

Leaking seals

Old or damaged seals can cause leaks. Use photos to correctly identify sizes and types for replacement.

Technical Support FAQ

How do I identify my Crosswater tap model?+

Check inside the spout and handle sections for alphanumeric codes. If none are found, send photos of the full tap and close-ups of the internal parts.

My Crosswater shower is losing temperature consistency, what should I check?+

Inspect the thermostatic cartridge; it may need cleaning or replacement. Photos of the removed cartridge with visible codes help ensure compatibility.

What photos should I send for the Identification Service?+

Send a full item photo, close-ups of markings, photos of the removed part, and a measurement reference such as a ruler for scale.

How do I identify a replacement part without a code?+

Full photos and detailed measurements help in parts matching where codes are absent.

What is the best way to clean and maintain my Crosswater fittings?+

Regularly clean with mild soap and water, avoid abrasive materials. For hard water deposits, use vinegar solutions sparingly.

Do Crosswater products share components across ranges?+

Some components are shared across product ranges. It is best to verify using model numbers or detailed photos for compatibility.

Can you assist if only part of the fitting is visible?+

Yes, we can assist, but identification is faster if photos of removed components and any available measurements are included.