Pura Spare Parts
Official UK Supply Partner
PURA
SPARE PARTS.
SPARE PARTS.
Browse Pura spare parts including taps and bathroom accessories. Unsure of your needs? Use our Pura Identification Service by emailing a photo and we'll help match the correct part.
Technical Support Portal
Not sure? Email us a photo
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Pura Spare Parts
Pura Spare Parts Identification Service
Unsure about the Pura spare part you need? Do not guess. Email us clear photos of your taps or bathroom accessories and we'll help you identify the correct item, preventing incorrect orders and saving your time.
Send photos. We identify. You order with confidence.
Prefer a quick start? Email now
What to send
1
One photo of the full item (tap, shower, accessory)
2
Close up photos of any markings or codes
3
Photo of the removed component if applicable
4
Basic measurements in mm (width, length, etc.)
5
Short note describing the issue (dripping, loose, etc.)
How it works
Step 1: Email photos and measurements
Step 2: We identify the closest match
Step 3: You order the correct spare part
Step 2: We identify the closest match
Step 3: You order the correct spare part
Tip: Include a ruler in one photo so we can judge size accurately.
Model Identification Guide
Pura model codes can be located on the rear of taps, underneath basins, or on the product's original packaging. Use the guide below to help identify your item.
| Infrastructure | Point of ID | Output |
|---|---|---|
| Taps | Rear body or within piping | Cartridge details |
| Basins | Underneath or box label | Model reference |
| Accessories | Product packaging | Part ID |
| Showers | Base or cover plate | Thermostat type |
Common Spare Parts
The most commonly requested Pura spares include cartridge parts, waste seals, lever parts, and reserve shower components. Not sure which you need? Use our Identification Service above.
Common Faults and Fixes
Tap drips
Likely caused by a worn cartridge or seals. Replacement with the correct cartridge usually resolves the issue.
Leaks at waste
Worn seals can cause leaks at waste outlets. Replacing with standard seals is effective.
Shower control issues
Control lever problems are often solved by replacing worn components.
Inconsistent temperature
Fluctuating temperatures may be due to an aging thermostat that needs replacement.
Loose handles
Handles may need tightening or their internal components may need replacing.
Flow issues
Reduced water flow can often be rectified by checking and cleaning aerators and filters.
Technical Support FAQ
How do I identify my Pura tap model?+
Find model information on the rear of the tap or within attached pipes. Contact us with a clear photo if needed.
My Pura tap drips, what should I do?+
A dripping tap is likely due to a worn cartridge. Review the cartridge type and send us a photo for confirmation.
What should photos include for accurate identification?+
Send broad photos of the full item and close-ups of any model numbers or unique features.
Can Pura parts be interchanged with other brands?+
Some parts may fit other products, but it is safest to match by model numbers and pictures for compatibility.
What if there are no markings on my component?+
Identify parts by their physical characteristics, such as size, shape, and functional features. Photographic examples can be particularly helpful.
Can I get photos of the parts for better clarity?+
Yes, our team can provide images of parts to assist with your identification process. Just ask.
Is it possible to replace my Pura shower without its full code?+
Yes, if clear images of the component are provided, replacements can often be sourced even without a model code.