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Matki Spare Parts

Official UK Supply Partner

MATKI
SPARE PARTS.

Browse Matki spare parts for showers, enclosures, and bath screens, including cartridges, seals, and fittings. Not sure what you need? Use our Matki Identification Service by emailing a photo and we will help you match the correct part.

Please Note: Some Matki parts and codes have been modified or superseded. We are happy to provide the most current pricing as and when requests are sent through.

Technical Support Portal

Not sure? Email us a photo

Identify your part Browse Matki spares Model ID guide FAQ

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Matki Spare Parts

Matki Identification Service

If you cannot find a model code or part number, do not guess. Email us clear photos and we will help identify the correct Matki spare part for your shower or enclosure. This reduces incorrect orders and helps you get the correct cartridge, seal or fitting first time.

Send photos. We identify. You order with confidence.

Prefer a quick start? Email now

What to send

One photo of the full shower or enclosure

Close up photos of any markings or codes

Photo of the removed cartridge or valve from multiple angles

Basic measurements in mm (width, length, spline count if possible)

Short note describing the issue (leaking, temperature swings)

How it works

Step 1: Email photos and measurements
Step 2: We identify the closest match
Step 3: You order the correct spare part

Email identification team

Tip: Include a ruler in one photo so we can judge size accurately.

Model Identification Guide

Matki model codes and markings are often located on shower screens, enclosures, or cartridge housings. Use the guide below to identify where to look before ordering.

Infrastructure	Point of ID	Output
Showers	Thermostatic cartridge profile, spindle style, seal layout	Thermostatic cartridge match
Enclosures	Frame corner stamp, hinge markings	Enclosure model code
Bath Screens	Screen seal markings, frame labels	Screen model code
Cartridges	Cartridge length, diameter, spline count	Cartridge match

Common Spare Parts

The most frequently requested Matki spares include thermostatic cartridges, sealing strips, hinges, and rollers. If you are unsure which version you need, use the Identification Service above.

• Thermostatic cartridges: Control temperature in showers and baths.

• Sealing strips: Essential for preventing leaks from enclosures and screens.

• Hinges and rollers: For smooth operation of shower doors and screens.

• Shower heads and nozzles: Common replacements for flow issues.

Common Faults and Fixes

Shower leaking

Often due to worn seals or misaligned enclosures. Proper identification of the seal type ensures a good fit.

Temperature issues

Caused by a faulty thermostatic cartridge. Identify by measurements to ensure compatibility.

Door sticking

Typically due to worn hinges or rollers. Photos of the components can help in identifying the right replacement.

Low water pressure

Change in flow often requires changing the shower head or nozzles.

Noisy operation

This is often linked to worn or defective rollers in the door assembly.

Seal wear

Perished seals are a common source of leaks. Identifying the type of seal assists in selecting a suitable replacement.

Technical Support FAQ

How do I identify my Matki model?+

Check for model codes on the frame or cartridge. Email photos if codes are unclear.

My shower temperature is fluctuating, what do I need?+

A faulty thermostatic cartridge is likely. Matching the cartridge profile using photos and measurements is advised.

What photos should I send for the Identification Service?+

Send a full item photo, close ups of markings, photos of the removed part, and a measurement reference such as a ruler for scale.

How do I identify a shower door hinge?+

Look for markings or distinctive shapes on the hinge. A clear photo will assist in confirming the type.

What if my part has no code or markings?+

That is common on older parts. Photos and measurements often allow identification by shape, spline count and dimensions.

Do Matki showers use the same internals?+

Some showers share cartridge types. Contact us with model codes or photos for confirmation.

Can you help if I only have the front of the shower or enclosure?+

Yes, but identification is faster if you can include a photo of the removed cartridge or internal component with measurements.