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Cassellie Spare Parts

Official UK Supply Partner

CASSELLIE
SPARE PARTS.

Browse Cassellie spare parts for bathrooms including taps, showers, baths, and more. Need assistance? Use our Cassellie Identification Service by emailing a photo and we will assist in matching the correct part.

Technical Support Portal

Not sure? Email us a photo

Identify your part Browse Cassellie spares Model ID guide FAQ

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Cassellie Spare Parts

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Cassellie BU002 Furniture Handle BU002HANDLE

Cassellie Identification Service

If you cannot find a model code or part number for your Cassellie product, email us clear photos and we will help identify the correct spare part for your taps or showers. Proper identification helps avoid incorrect orders and ensures the right part is ordered the first time.

Send photos. We identify. You order with confidence.

Prefer a quick start? Email now

What to send

One photo of the full item (tap, shower, etc.)

Close up photos of any markings or codes

Photo of the removed cartridge or valve from multiple angles

Basic measurements in mm (width, length, spline count if possible)

Short note describing the issue (dripping, running, temperature swings)

How it works

Step 1: Email photos and measurements
Step 2: We identify the closest match
Step 3: You order the correct spare part

Email identification team

Tip: Include a ruler in one photo so we can judge size accurately.

Model Identification Guide

Cassellie model codes and markings are typically found on the underside of tap bases, inside of bath panels, or on shower cartridges. Refer to the guide below for specifics on where to check before placing an order.

Infrastructure	Point of ID	Output
Tap Bases	Underside of tap, near the fastening	Model code and series
Bath Panels	Inside panel, label with details	Panel reference number
Shower Cartridges	Cartridge body, often stamped	Cartridge type and size
Valve Assemblies	On the main body or housing	Valve model identification

Common Spare Parts

The most frequently requested Cassellie spares include replacement shower cartridges, tap tails, bath waste kits, and seal packs. If you are unsure which version you need, use the Identification Service above.

• Shower cartridges: These are common replacements to resolve temperature regulation issues.

• Tap tails: Often required for updated installations or retrofit projects.

• Bath waste kits: Include essential components for ensuring proper drainage functionality.

• Seal packs: Used for maintaining leak-free connections around fixtures.

Common Faults and Fixes

Tap dripping

Usually caused by worn cartridge or seals. Replacing with an identical match is essential for a proper fix.

Shower temperature fluctuation

Often linked to a faulty thermostatic cartridge. Replace with a compatible unit for stable temperatures.

Slow bath drainage

Check and replace the waste kit if drainage is sluggish or ineffective.

Water spots under taps

This can be due to deteriorated tap tails. Properly sealed replacements are essential.

Leaks at valve connections

O-rings can perish over time. Replacing seal packs regularly can prevent this issue.

Tap squealing noise

A sign of worn washers or blocked cartridges. Inspection and replacement as per need can resolve it.

Technical Support FAQ

How do I identify my Cassellie tap model?+

Check the underside of your tap base for any engraved codes or labels. Clear photos of these details can assist in identification.

My Cassellie shower is leaking, what part might I need?+

Leaking often suggests a worn cartridge or O-ring needs replacing. Determining the correct model type will ensure you get the right replacement.

What should I photograph for the Identification Service?+

Take clear images of the entire fixture and any identifying codes or labels. Including a ruler next to parts for scale is helpful.

How do I fix slow draining in my bath?+

Slow drainage could be due to an obstructed or malfunctioning waste kit. Replacement of the waste kit often resolves this issue.

What if my part lacks a visible code?+

Older parts may not have clearly visible codes. Clear images and dimensional data help us identify compatible components.

Does Cassellie provide matching parts for old models?+

It is possible that older models may have corresponding compatible parts. Using the ID service with photos will help determine the right parts.

Can I use generic parts for repairs?+

Using generic parts can be a temporary solution, but ensuring compatibility and similar size is vital to prevent future issues.