Gala Spare Parts

Official UK Supply Partner

GALA
SPARE PARTS.

Browse Gala spare parts for baths, bidets, and washbasins, including plugs, seals, and fittings. Not sure what you need? Use our Gala Identification Service by emailing a photo and we will help you match the correct part.

Technical Support Portal

Not sure? Email us a photo

Identify your part Browse Gala spares Model ID guide FAQ

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Gala Spare Parts

Gala Identification Service

If you cannot find a model code or part number, do not guess. Email us clear photos and we will help identify the correct Gala spare part for your bath, bidet, or washbasin. This reduces incorrect orders and helps you get the correct plug, seal, or fitting first time.

Send photos. We identify. You order with confidence.

Prefer a quick start? Email now

What to send

One photo of the full item (bath, washbasin, bidet)

Close up photos of any markings or codes

Photo of the removed plug or seal from multiple angles

Basic measurements in mm (width, length, depth if possible)

Short note describing the issue (leaking, overflow, blockage)

How it works

Step 1: Email photos and measurements
Step 2: We identify the closest match
Step 3: You order the correct spare part

Email identification team

Tip: Include a ruler in one photo so we can judge size accurately.

Model Identification Guide

Gala model codes and markings can often be found on the underside of fixtures, on the plug stopper, and around the rim of basins. Use this guide to locate necessary information before ordering.

Infrastructure	Point of ID	Output
Bathtubs	Underside of tub, on plug assembly	Plug type/size
Washbasins	Rim of basin, under basin lip	Waste type
Bidets	Underneath, on waste trap	Waste trap code
Fittings	Around fitting area or fixing points	Fitting size/type

Common Spare Parts

The most frequently requested Gala spares include bath plugs, seals, plug assemblies, and fitting kits. If you are unsure which version you need, use the Identification Service above.

• Bath plugs and chains: Essential replacements for missing or faulty plugs.

• Seals and washers: Necessary for preventing leaks and maintaining water tightness.

• Plug assemblies: Common fix for damaged or worn plug mechanisms.

• Fitting kits: Often needed for new installations or replacements.

Common Faults and Fixes

Leaking Bath

Check for worn or damaged plug seals or washers. Consider replacing with suitable parts to prevent further leaks.

Overflow Issues

Caused by a malfunctioning waste assembly or plug not sealing properly. Replacing these components solves overflow problems.

Clogged Washbasin

Check and clean any blockages in the trap or drain. Ensure all fittings and plugs are working efficiently.

Loose Fittings

Tighten fittings or replace mounting kits to ensure fixtures are secure and stable.

Worn Plugs

Check plugs for wear and tear. Replace to ensure bathtub or basin can hold water effectively.

Fitting Misalignment

Ensure all fittings are aligned correctly to prevent improper sealing and potential leaks.

Technical Support FAQ

How do I identify my Gala bathtub type?+

Inspect the underside of the tub and the plug assembly for identification markings or sizes.

My Gala washbasin is overflowing, what should I do?+

Check for a faulty plug or waste assembly. Replacing these components usually resolves the issue.

What should I include in a photo for the Identification Service?+

Send a full view photo of the item, any markings, and a measurement reference for accuracy.

How can I find the correct fitting size?+

Inspect around the fitting area for size or type indications, or use a measurement tool for precision.

I cannot find any markings, what should I do?+

In such cases, providing a photo and measurements can help us identify the part accurately.

Are washbasins and bidets interchangeable?+

Generally, parts for washbasins and bidets are specific due to their distinct functionality.

What if I only have the fitting but no measurements?+

Providing close-up photos and a description of the fitting can assist in identification.